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What to look for in club and class booking software (Australia)

Six things worth checking before you commit

Most club and class booking software looks similar on a features page. The differences that actually matter to a coach or a club committee show up in how each product handles payments, term billing and the weekly admin grind - not in the marketing screenshots.

1. How payouts work

Check whether every payment type (classes, court hire, memberships, packs) lands in one payout on one schedule, or whether you'll be reconciling several separate payment flows. AllSquads pays every Monday, one payout, platform fee already netted off.

2. Whether processing fees are separate

Some platforms pass Stripe or card processing fees through as a separate deduction on top of their own fee - ask to see a real payout statement, not just the pricing page. AllSquads absorbs processing fees; they never appear as a line on your payout.

3. Term billing and pro-rata

If you run term programs, check whether a mid-term joiner gets billed pro-rata automatically or whether you're calculating it by hand each time.

4. Waitlists

A full class should queue new bookings and re-offer a spot automatically when one frees up - not require you to keep a manual list.

5. Whether it's sport-specific or a generic class calendar

Generic fitness-class scheduling software often doesn't model sport-specific formats - term programs with make-up sessions, court hire alongside classes, junior participation programs. Check it fits how your sport actually runs, not just gyms and studios.

6. What support looks like once you're live

Ask what happens when something goes wrong mid-season - is there a real person to reach, and how fast.

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